Lamor has always maintained and valued customer satisfaction as the single most important factor in the development of the company’s activities. Internal quality control standards are continuously updated and developed to exceed customer expectations.
The driving force for initiating the process of certifying our Management System in accordance with ISO 9001:2000 through Bureau Veritas, was an internal need to define our processes and make them even more effective in order to meet our customers’ requirements in a cost efficient and reliable way.
The ISO 9001:2000 standard represents a tried and tested framework for taking a systematic approach to managing an organization’s processes, ensuring manufacturing and delivery of products sustainably and responsibly. The process certification initiated by Lamor benefited from the existing internal quality management system that drew upon the ISO standard requirements. This meant that a big part of the certification process was to document the already existing procedures within Lamor.